Answer:
If in the 12-unit sample less than 4 units are ready for shipping is abnormal for that process and the line should be shut down and repaired.
Step-by-step explanation:
According to the statements, 73% come off the line rady to ship. That mean a p=0.73 proportion of success.
To be abnormal, we can say that this proportion has to be 3σ below this mean value (p=0.73).
The standard deviation σ can be calculated as

In this case, our sampling is n = 12 units, so we have

Then we can calculate the lower limit we can accept as normal in this 12-unit sample:

We can conclude that if in the 12-unit sample less than 4 units are ready for shipping is abnormal for that process and the line should be shut down and repaired.