Question

A customer service survey was conducted of 500 customers: 250 men and 250 women. The data on one of the questions show that 175 men and 160 women rate the customer service as excellent. What percentage of men gave an excellent rating? What percentage of women gave an excellent rating? What was the total percentage of customers giving an excellent rating?

Answer 1

The percentage of men who gave an excellent rating is 70%. The percentage of women who gave an excellent rating is 64%. The total percentage of customers giving an excellent rating is 67%.

Step-by-step explanation:

To find the percentage of men who gave an excellent rating, we divide the number of men who gave an excellent rating (175) by the total number of men surveyed (250) and multiply by 100.

So the percentage of men who gave an excellent rating is 70%.

To find the percentage of women who gave an excellent rating, we divide the number of women who gave an excellent rating (160) by the total number of women surveyed (250) and multiply by 100.

So the percentage of women who gave an excellent rating is 64%.

To find the total percentage of customers who gave an excellent rating, we divide the total number of customers who gave an excellent rating (175 + 160 = 335) by the total number of customers surveyed (500) and multiply by 100. So the total percentage of customers who gave an excellent rating is 67%.