Answer: Option C
Explanation: Operation design refers to the building a framework for the various operation to be performed by the organisation. It helps to build the management to make systematic work line so that everyone could perform their activities efficiently.
The operations design covers the area if the company should use external help for performing their back end jobs or if they should use collaboration from other participants in markets to increase the value of their product in the eyes of customers.
Hence, from the above we can conclude that the correct option is C.