Question

Susan is hired as salesperson in a jewelry store. Being new to this industry, she does not possess a great deal of knowledge about the products offered by her store. She is often asked questions by customers to which she does not know the answer. However, she always responds to them by saying, "I will check with my store manager and get back to you." By being up-front with her customers, Susan exhibits:a. product knowledgeb. competitor knowledgec. predictabilityd. candore. expertise

Answer 1

d. candor

Step-by-step explanation:

Candor is the the quality of being honest and open when interacting with others. Candor is also referred to as bluntness or frankness. By informing customers that she will revert to their queries following consultation with the store manager, Susan exhibits candor.