The correct answer is false.
It false that God cannot forgive sinners without punishing their sin.
What the Lord wants is people's repentance. If an individual sins, it has to ask God for forgiveness but at the same time, it has to express a total commitment to never sin again. If the individual has to ask for forgiveness, apology, clear a situation, or confront a situation, it has to do it. God wants to see congruence between the act of asking forgiveness and the attitude to never sin again.