Answer:
c) Undercoverage
Explanation:
We say that a sample has undercoverage when some members of it have zero chance of being selected for the sample.
In this particular example, the sample will be selected from the telephone directory, however, 41% ( 25 + 14 + 2) of the people who live in this community are not listed in the telephone directory, therefore, they have zero chance of being selected.