Answer:
A. Increase awareness of the differences in discourse conventions across different groups
Step-by-step explanation:
According to the Gumperz reading and the video ‘Crosstalk’, the best way to address cross-cultural miscommunication is to increase awareness of the differences in discourse conventions across different groups. Gumpertz was a linguist who studied socio-linguistic and called it ethnography of communication. He studied the variation of discourse in different speech communities. The culture of the interlocutors affected both the discourse and meaning.