Question

Sarah Covington, a sales manager at Synergy Corporation Bank, often keeps low expectations of her team. She feels that they are underqualified for their job and do not have substantial experience to sell alarge number of accounts. Covington's team does not feel motivated enough and invariably underperforms and misses targets on a regular basis. Which of the following concepts best explains Covington's team's poor performance?A) hindsight bias B) self-fulfilling prophecy C) confirmation bias D) contrast effect E) bandwagon effect

Answer 1

D) contrast effect

Step-by-step explanation:

The contrast effect is a magnification or diminishment of perception as a result of previous exposure to something of lesser or greater quality, but of the same base characteristics.