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In 2005, staywell hotel began measuring the overall customer

User Mtholen
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I need some more context to this
User Bluelabel
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The full question is:

In 2005, StayWell Hotel began measuring the overall customer satisfaction of it’s services such as housekeeping, restaurants, and valet parking. Which measure would most appropriately represent this information on a graph?

A)complaints per year per customer

B)complaints per costumer or per service

C)complaints per year

D)complaints per service

The answer:C

Explanation:The total number of complaints per year will be best to measure the overall satisfaction. It is hard to measure costomer satisfaction without a time frame. Additionally, overall customer satisfaction needs to look on individual level.

User Thomas James
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