Question

Which of the following statements concerning business processes is false? Select one: a. A process has inputs. b. A process has outputs. c. A process has activities that can be measured. d. A process creates value. e. A process cannot cross functional area boundaries.

Answer 1

The false statement about business processes is that they cannot cross functional area boundaries; in fact, they can and often do involve multiple departments within a business. In the context of pizza making, the inputs include raw materials, labor, and capital.

Step-by-step explanation:

Business processes are comprehensive and may indeed cross various functional areas within an organization, such as sales, marketing, finance, and operations. Processes involve a series of actions or steps taken in order to achieve a particular end. They typically have inputs, outputs, and activities that can be measured and are designed to create value. For a pizza-making business, the inputs or factors of production would include raw materials like flour, water, and yeast for making dough as well as tomatoes, spices, and cheese for toppings. Labor, represented by the pizzaiolo, and capital, such as the oven and other equipment used, are also vital inputs.

Answer 2

e. A process cannot cross functional area boundaries.

Step-by-step explanation:

Every process of a business will have an input for providing any kind of output desired from the process.

Further a business process is designed so that all the steps are error free, and also the processes are measurable, as to what extent the process will be error free, or what will be its output impact.

Further any process which do not create value, shall be avoided and thus, all the processes create value.

The correct option is:

Statement e.