Answer:
d. 0.0213
Explanation:
If a variable follow a poisson distribution, the probability that x events happens in a specific time is given by:
![P(x)=(e^(-a)*a^(x) )/(x!)](https://img.qammunity.org/2020/formulas/mathematics/college/azewygbk630ficf8om3r0hidm3c5twj3yb.png)
Where a is the mean number of events that happens in a specific time.
So, in this case, x is equal to 9 arrivals and a is equal to 16 customers per hour. Replacing this values, the probability is:
![P(9)=(e^(-16)*16^(9) )/(9!)](https://img.qammunity.org/2020/formulas/mathematics/college/f61x4ghodahanihk5uo7647j1n6h1jo5r5.png)
![P(9)=0.0213](https://img.qammunity.org/2020/formulas/mathematics/college/7ybvbyd4lmel6ut656mztwn0s7p1xq8hxy.png)