Question

Jorge must inform Samantha that she is not eligible to have an August vacation for which she recently applied. Which of the following sentences best demonstrates the "you" view Jorge should use in denying Samantha's application?

a.I have not approved your vacation for August because you applied too late.
b.We didn't receive your application early enough for the August vacation schedule.
c.Although the August schedule is full, you may qualify for a vacation in September if you apply now.
d.The August vacation schedule was posted in May. You should have consulted it before applying now.

Answer 1

C. Although the August vacation schedule is full, you may qualify for a vacation in September if you apply now.

Step-by-step explanation:

In rejection process, the "you" view is used to reframe the rejection in away that is the most accommodating for the recipient's perspective. This is done to make the rejection easier to take.

In option C, Jorge reframe the rejection to both tell Samantha about the fact of the situation, and adding positive value Samantha can use to help her move on from the rejection and have something to look up to.. (By mentioning the fact that she may qualify for a vacation in September if she apply now, ) Other options are told without considering Samantha's perspective or outright lying.