Question

Which of these statements about processes is NOT​ true? A process can have its own set of objectives. A process can require resources from several departments. A process can involve work flow that cuts across departmental boundaries. A process can exist without customers.

Answer 1

A process can exist without customers.

Step-by-step explanation:

A business process is the collection of the related as well as structured activities or the tasks by the people or the equipment which in specific sequence produce the service or the product for particular customer(s).

It is often visualized as flowchart of the sequence of the activities with the interleaving points or as the process matrix of sequence of the activities with the relevance rules based on the data in process.

Hence, Option D is not true as a process must include customers.