Answer:
z = 2.75
Explanation:
The formula used for z-score is:

where,
is the population mean
is the standard deviation
and x is the value of observation.
Here, x = 135,
= 102 and,
= 12
Putting all these values in formula of z-score. We get,

⇒ z = 2.75
It mean that values have score 2.75 standard deviations above the mean.