Question

Tamika White is a sales associate for a prestigious jewelry store. When she started with the store, she relied almost completely on serving customers who just happened to walk into the store and who knew exactly what they wanted-all she had to do was ring up the sale. With experience, she began to gather information about her customers and use them as a source of referrals. She now maintains a large database of her current customers, regularly communicates with them to keep track of their needs, and actively solicits referrals to new customers. When she gets a new referral, Tamika sends the prospective client an invitation to visit the store so that she can work with him/her personally. As a result, her sales are almost all from current customers and referrals, with almost no sales from casual "walk-in" customers. Tamika started out as a(n) __________________, but has now become a(n)_______________.

Answer 1

The correct answers that fills the gap are: Order taker; order getter.

Step-by-step explanation:

The seller who takes orders, is a seller who is limited to offering products and managing the orders or quotes made by a customer who was already interested in your product or service.

In other words, it is a character that does not add any value. Species, by the way, in extinction: fewer and fewer companies are willing to pay salaries and commissions to a purchase order manager.

Sellers who do not assume their role as business manager or salesperson advisor have a daunting future.

For its part, the order receiver is the opposite of the policyholder. In this classification the seller is not only limited to offering products and managing customer orders, but also adds value to the sale from a list of referrals that replicate the experience acquired in the physical store.