Answer:
True statements about mediation:
a) non-biding
b) more than 75% of cases reach a voluntary settlement
d) third party cannot render a decision
Step-by-step explanation:
Mediation is a type of meeting or conference between the parties in a dispute and a mediator where they try to reach a settlement. The mediator will guide the parties through the process while using his negotiation techniques, but he will not render a decision.
In a mediation solutions cannot be imposed, both parties have to come to an agreement, and voluntarily accept the decision.