Answer:
Central ; Peripheral
Step-by-step explanation:
In central route of persuasion, the listener makes choices based on the message he gets i.e in the case of Sheila, the message about how she addresses the important issues of the city was facing is the deciding factor for the people that means the message is persuading the thoughts of the people
While, peripheral route of persuasion the listener is made to make choices or evaluate based on the appearance or attractiveness or other things rather than the actual message which is to be evaluated i.e in the case of Novia, the celebrities will attract people and persuade their thought.