Answer:This is mediation
Step-by-step explanation:
How does it work?
Mediation can be defined as a process where parties meet but also choose a neutral third part who may help them discuss and resolve their differences.
Role of the Mediator: What does a Mediator do?
Mediator do not make a decision for the parties involved but only analyse and identity issues that may be stumbling blocks that hinder communication between parties but leave the conclusion to the parties to decide.
The mediator does not use his own opinion in the process rather, acts as a catalyst between opposing interests in order to try and assist them resolve the matter at hand .
He moderate and guide the process to prevent any conflict that may arise during the process .