Answer:

Explanation:
The average acceleration is given by:

where
is the velocity of the ball an instant before hitting the ground and
an instant after.
we can obtain
by applying the following formula:

where
since the ball falls from rest, g is the acceleration of gravity and
then:


(note that here we select the negative result because of the downwards direction of the velocity)
Similarly, we calculate
with the formula:

where
is the velocity at the maximum height, and

then:


Finally the average acceleration is:
