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5 votes
If Duarte wants to understand his customers' feelings about his services, which closed-ended question would be

the best type for him to include in his survey?
Please choose only one answer:
Categorical
Multiple choice
Likert Scale
Ordinal
Numerical

1 Answer

2 votes

Answer:

The correct answer is Likert Scale.

Step-by-step explanation:

The Likert scale is a measurement method used to assess people's opinions and attitudes.

The answers are graded on a range of values.

It is mainly used to understand the opinions and attitudes of a consumer towards a brand or product. It serves mainly to know the degree of conformity of a respondent towards a certain affirmative or negative sentence.

Have a nice day!

User Volpav
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