Answer:
c. "The quality assurance programs focus on processes used to provide care and improving those processes"
Step-by-step explanation:
A Quality Assurance Program is a fundamental process in the provision of medical services because it is a series of procedures whose main objective is to ensure that the physician obtains only high quality information and equipment in exams and tests. This fact, in turn, contributes to facilitate the diagnosis of pathologies that may have some hypothetical patient submitted to evaluation in hospital equipment.
Although quality assurance programs currently focus on diagnosing pathologies, in the mid-1980s quality assurance programs focused on the processes used to provide assistance and improve those processes.