Answer:
96 sq. cm.
Explanation:
A "kite" has 2 diagonals, which are the "width" and "height" of the kite.
Using diagonals, the area of a kite is given by

Where
A is the area
p,q are the width and height, respectively
From the problem given, p is 12 and q is 16, so the area is:

Thus, the area is 96 sq. cm