Answer:
nonverbal clues
Step-by-step explanation:
Nonverbal clues occur through gestures, sound codes, signals, facial or body expressions, images or codes. It covers body and facial expression, body gestures and reactions to various stimuli. Jamie is using nonverbal clues in the form of facial expressions, as her smile is what is causing the misinterpretation of your message.
It is through the face that we transmit and hide our emotions. It is a potential in communication, occupying an expressive place in the transmission of our emotional states. Understanding them allows us to check the coherence between what has been said and what is shown. Reflects interpersonal attitudes. Some authors claim to be the main source of information associated with human speech.