Question

Mr. Albert has heard about something called the Star Rating system for Medicare Advantage plans. He asks you to explain it to him since he is interested in enrolling in a plan that is newly available in his area. After you explain that it is the way for consumers to judge plan performance, what else would you say

Answer 1

The start rating system is built for the customers to rate the services they are receiving. This lets the owners know how their facilities are helping the customers and how well they are being used by the consumers. Sometimes they also incorporate feedback mechanism which helps the customers put in suggestion for the improvement or pointing out faults in the system of their services.

I would just let him know that he can be honest about the plan through that services and help it grow positively.