Question

Hiring people who are efficient, trainable, and willing to follow standardized procedures would support a(n) ________ competitive advantage.

Answer 1

Answer: Operational excellence

Explanation: When the management of the entity implements the business strategy in more efficient and reliable way into the organisation than the other competing firms, than such execution of strategy is called operational excellence.

For getting results from operational excellence it is must that the employees within the organisation are well trained and disciplined towards their duties.

Hence, from the above explanation we can conclude that operational excellence is the right answer.