Answer:
Regarding Jeanne's adoption of DVD technology, she seems to be in the late majority group.
Step-by-step explanation:
There are 5 different types of technology adoption according to the type of customer in question: Innovators, Early Adopters, Early Majority, Late Majority, and Laggards. Jeanne belongs to the Late Majority group, in which people (usually very skeptical) acquire an innovation after common members of his/her society have done so.