Answer:
Cost of quality is define as methodology which basically decide the cost of product and services in an organisation and company. It also determine all the cost which are associated with the quality.
The cost of quality basically divided into four categories that are:
- Appraisal
- Prevention
- External failure
- Internal failure
Example of the cost of quality is that, in oil refinery industry if the growth of product increased then, the company state also increased. In same way, if there is decrease in the refining state of the product then, the growth of product automatically reduced.