Answer:
Relative maximum at x=12
Relative minimum at x=-4
Inflection point at x=4
Explanation:
To find all the critical points of the function we need the first derivative of the function

According to Fermat's theorem, it will be a critical point in y'(x)=0, then

With the test of the second derivative, we can know if the points are relative extrema or inflections.



The second derivative test says: if
then x is a relative maximum, if
then x is a relative minimum. So x=12 is a relative maximum and x=-4 is a relative minimum.
To find the inflection point y''(x)=0
