Answer:
General environment:
refers to the knowledge, tools, and methods used to transform inputs (raw materials, information, and so on) into outputs (products and services).
Step-by-step explanation:
The general environment is a dimension that covers the whole context/universe of the existence of a certain element. In our case a company, or a business. It comprehends, social, cultural, technology, politics, and legal trends surrounding the company. Because in this case, we are considering the company as an object that interacts with a society and an environment in constant change. Because that is the nature of society, to change, to develop.