Question

You are on your way to respond to a customer's request for help when you see a spill on the floor. Which of the following would you most likely do? Immediately stop what you are doing and find a mop or rag to clean up the spill. Look around for a co-worker and tell them that the spill needs to be cleaned up. Find the customer you are helping and ask them to please wait while you clean up the spill. Focus on responding to the customer's request, assuming a co-worker will notice the spill and clean it up.

Answer 1

Look around for a co-worker and tell them that the spill needs to be cleaned up

Step-by-step explanation:

The spill in the floor is a risk that needs to be mitigated because it can represent a future accident for a client or a worker that could get hurt; however, the client requirement is important for customer services purposes. In this case you can ask for help of a co-worker to clean up the spill and help to fulfill the client's requirement.