Final answer:
As Callie's manager, the feedback would focus on her incorporating a respectful tone, understanding cultural context, and using language that promotes constructive conversation while being open to feedback.
Step-by-step explanation:
As Callie's manager, providing feedback on her tone and word choices necessitates a thoughtful approach that fosters a positive work environment and encourages professional growth. Understanding cultural context, maintaining a respectful tone, and choosing words that facilitate constructive conversation are imperative when communicating within a team. It's important that Callie is open to feedback and that she learns from any constructive criticism provided.
In this scenario, Callie's tone may be perceived as too authoritative or abrupt, which could disrupt team harmony. To improve, consider incorporating phrases such as "it seems that," or "it appears to me that," which convey a sense of collaboration rather than command. Additionally, expressing concerns by using modifiers like "possible," "likely," "plausible," and "risk" can serve to soften her statements while still communicating her important points.
Finally, advising Callie to be an active listener, choose her words wisely to avoid inflaming situations, and focus on solving the problem rather than placing blame, can significantly enhance her effectiveness in a team setting. Encouraging her to ask open-ended questions and to restate what she hears can confirm understanding and validate the perspectives of her colleagues.