Answer:
Given :An Internet survey was e-mailed to 6977 subjects randomly selected from an online group involved with ears. There were 1337 surveys returned.
To Find : Use a 0.01 significance level to test the claim that the return rate is less than 20%.
Solution:
n = 6977
x = 1337
We will use one sample proportion test



We are given that the claim is the return rate is less than 20%.

Formula of test statistic =

=

=

Refer the z table
P(z<-1.85)=0.0332
Significance level = 0.01=α
Since p value > α
So, we accept the null hypothesis .
So,the claim that the return rate is less than 20% is false.