Question

Nuno owns a recording studio with high-quality equipment. He allows artists to schedule sessions based on their flexibility, and he also allows them to bring their own sound engineer and work with him or her to achieve the desired result. As a result, his customers frequent his studio and recommend it to their friends and colleagues. The opportunity of _____ is highlighted in the given scenario.

Answer 1

As a result, his customers frequent his studio and recommend it to their friends and colleagues. The opportunity of providing personal customer service is highlighted in the given scenario.

Step-by-step explanation:

To serve in a personalized way, it is essential to know your customers well. Nuno knew what the needs of customers attending a recording studio were. For this reason, Nuno equipped his study with the best material on the market, but gave his clients the freedom to schedule sessions based on their flexibility, and also allowed clients to take their own sound engineer and work with him for the best result. .

With this Nuno has established a personal customer service, and this has been the success of his recording studio.