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25 votes
25 votes
Maya has discovered that her computer is running slowly and not like it used to. She has decided to research why this might be. Which of the below is a good step for her to take in the research process?

A: Ask family and friends about their experiences.
B: Allow an unknown online person to remotely troubleshoot the problem.
C: Try every solution that can be found online.
D: Turn off your computer's firewall.

User Voiger
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1 Answer

21 votes
21 votes

Answer:

The answer is A: Ask family and friends about their experiences.

Step-by-step explanation:

B does not make sense, as if you were to let an unknown person online essentially take control of your computer, they might make the problem worse.

C might make sense at first, but if you read the question carefully, it says to try every solution available, and that's not always a good idea.

D does not make sense, as a firewall does not slow down your computer, it blocks unknown users that aren't yourself from accessing your computer, essentially another line of security on top of an anti-virus.

Therefore, the answer would be A, because, assuming her friends and family members have computers, might know how to help her fix her problem.

User Homerun
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