Answer:
The best answer choice for the question: What step could the Jones family take to improve their credit? would be: They could hire a financial adviser to figure out how to pay off their debt.
Step-by-step explanation:
The reason for this lies in the fact that financial institutions, beyond looking at financial scores, also pay attention to the way people are managing their debt, especially during hard times. Although most institutions would not lend money to a family like the Jones family, because of their bad scoring, there are some specialized lenders that will first take a look at the way the family handles their existing debt, their organization, and whether they have someone to support them on their financial decision-making, to give the go-ahead on lending them more money, despite the risk. This is why the answer given above is correct.