Answer:
The correct answer would be option A, Approaching the Prospect.
Step-by-step explanation:
Whitney is a sales agent who works for Cengage Learning. Cengage Learning is a company which provides text books, materials, guides, and assistance to the people who purchase their products. So Whitney visits the schools, colleges and universities, and talks to teachers and professors and tells them about her company's books and the advantage of using Cengage books. She completely assists the people right from the searching of prospects till the closing of sale and follow ups in the Personal Selling Process.
So when she reaches colleges and initially talks to professors for Cengage textbooks, she is actually at the 'Approaching the Prospect Stage of the Personal Selling' Process.