Answer:
D. clients' accounts of the program's effectiveness were often misleading and overly positive.
Step-by-step explanation:
In the experiment, she observe that the ex-delinquent overly praise the program as something that give them some sort of guidance that they never knew before.
It's very unusual because the guidance that given in the program is actually very common to be taught by the parents of non-delinquent over dinner. This indicates that parents lack of involvement and communication play a really big part in the formation of delinquents and they can be easily preventable as long as the parents are willing to pay attention to their children.