?maybe this will help somewhat?
question 1) a) shes a real person who isnt fully perfect and has flaws
question 2) b) her voice "I love to hear her speak"
In "Sonnet 130," Shakespeare describes the woman he loves as a real person instead of exaggerating her beauty. At first, his description seems almost insulting. He says that her eyes are dull -- not bright like the sun. Her lips are more pale than coral.
Sonnet 130
My mistress’ eyes are nothing like the sun;
Coral is far more red than her lips’ red;
If snow be white, why then her breasts are dun;
If hairs be wires, black wires grow on her head.
I have seen roses damask’d, red and white,
But no such roses see I in her cheeks;
And in some perfumes is there more delight
Than in the breath that from my mistress reeks.
I love to hear her speak, yet well I know
That music hath a far more pleasing sound;
I grant I never saw a goddess go;
My mistress, when she walks, treads on the ground:
And yet, by heaven, I think my love as rare
As any she belied with false compare.