Question

Read the workplace document.

Date: January 15, 2018

From: Jamal Louis, Regional Manager of Cozy Clothes Ltd.

To: All Cozy Clothes Ltd. employees

Beginning February 1, employees returning clothing and accessories to the store may not receive a cash refund. Instead, a store credit will be issued in the form of a gift certificate.

Please remember that all of the rules for a customer return still apply. Only items purchased less than six weeks ago are eligible for return. Additionally, returns cannot be made without a receipt or the credit card with which the item was originally purchased.

Which text elements show that this is a workplace document? SELECT FOUR OPTIONS!!!

a step-by-step procedure for workplace processes
an explanation of a key detail in a company policy
a line showing the date the document was sent
a reference to the employer as the sender
a direct address to the company’s employees

Answer 1

The correct answers are:

an explanation of a key detail in a company policy

a line showing the date the document was sent

a reference to the employer as the sender

a direct address to the company’s employees

These are correct because I just took the test and got it right.

Answer 2

The followin are the text elements that show that this is a workplace document:

• A step by step procedure for workplace processes. The document's format follows a step-by-step procedure normally used for workplace processes and messaging.
• A line shoing the date the document was sent. As it says on the second line, the document was sent on January 15th, 2018.
• A reference to the employer as the sender. On the third line there is a reference to Jamal Louis, Regional Manager of Cozy Clother Ltd.
• A direct address to the company's employees. On the fourth line it says that the message is sent to "All Cozy Clothes Ltd. employees".

Step-by-step explanation:

In the message there is not an explanation of a key detail in a company policy, as the message is to inform of a change for the employees who are returning clothes to the store. If anything what the message is doing is letting everyone know about a change in a polict but not an explalanation of a detail of the policy.