1) The percent of change is a decrease, as the time needed to complete the level decreased. (28 < 32.)
2) The percent of change can be worked out by doing:
Original time taken (x) - new time (y) = z
(z ÷ x) × 100 = percent of change.
So let's substitute the values in:
32 - 28 = 4
(4 ÷ 32) × 100 = 12.5%.
The answer is 12.5%.