Answer:
1. D
2. D
3. D
4. B
5. B
6. A
7. A
8. C
9. C
Step-by-step explanation:
I shall briefly explains the answers
1. D, You have got to be attentive by actively looking at the person speaking, not in an embarrassing manner though
2.D , by saying so , Helen was trying to evaluate the statement
3.D. Sympathetic listening involves feeling along with what the person is saying and listening actively
4B
5 Responding
6. Listening is a biological process that has to do with the human sense of hearing
7. An active listener asks questions
8. C. Expressing understanding.
9. "what do you plan to do now," will be most appropriate