Answer:
The answer is: Emotional Intelligence.
Step-by-step explanation:
Emotional Intelligence: There are many investigations that have demonstrated its benefits, and this has meant that it has been applied in the work environment for just over two decades.
The main components that make up Emotional Intelligence are the following: 1. Emotional self-knowledge (or emotional self-awareness).
2. Emotional self-control (or self-regulation).
3. Self motivation.
4. Recognition of emotions in others (or empathy).
5. Interpersonal relationships (or social skills).
The answer is: Emotional Intelligence.