A supervisor is the person who leads the team and will be responsible for determining how performance of staff is measured. It is important to be consistent in setting up and administering the reviews so that:
- Employees understand what is expected of them: if all employees with the same job have different goals, they will not understand their role and how to do their best work
- Supervisors will not know how to measure performance if there is not a consistent standard
- Quality control: when you have consistent and standard performance reviews, employees will know what they need to do. Therefore, when an employee is not performing like they need to be the supervisor can easily point to the standards that need to be met and the ways that the employee is not meeting those standards