Answer: Behavioral; Directive
Step-by-step explanation:
Based on the case, Khosrowshahi has more of a behavioral decision-making style whereas Kalanick was more directive.
To Khosrowshashi, maintaining stability and harmony is vital to him. This can be seen in the way he motivates his employees and make them give their opinions on work related issues.
For Kalanick, he uses a directive style as he prefers to tell his employees what to do. His leader'shio style was described as “hands-on and consolidated”.