Answer:
body language the unspoken messages conveyed through your behavior or body movements
7-38-55 rule rule that says how much we believe and like a person is based 7% on words, 38% on tone, and 55% on body language
communicate to give and receive messages
competent communication the ability to interact with others in a manner that is appropriate for the situation, the individuals involved, and the task
interpersonal communication the type of communication occurs between at least two people
mass communication the transmission of messages to a large audience
public communication a process by which one person or a group presents a message to another group in a formal manner
small group communication the type of communication that consists of three or more people interacting with each other to solve problems, share ideas and experiences, relate to one another, and influence others
tone the way your voice sounds when you are speaking