Subtract the mean from Jake's score:
520 - 500 = 20
No divide that by the standard deviation:
20/60 = 0.33
This means Jake scored 0.33 standard deviations above the mean.
Now using the Z-table find 0.33: 0.33 = 0.6293 = 62.93% of students scored below Jake.
Rounded to nearest whole number = 63%