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A formal business letter should contain all of the following excerpt.

A) a strong argument of why the reader is wrong
B) a professional and respectful tone
C) a central purpose or claim
D) specific formatting

1 Answer

5 votes

A formal business letter should contain all of the following except

A) a strong argument of why the reader is wrong

B, C, D are important characteristics of a formal business letter.

User Love Kumar
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