Answer and explanation:
The wrong step is changing the sign in step 2
Such that; in step 1 the student had; (x + 6) and (x - 2)
In step 2, the student should have;
x + 6 = 0 and x - 2 = 0 instead of x - 6 = 0 and x + 2 = 0
Step 3, will thus be;
x = -6 and x = 2