Answer:
The correct options to complete the dialogue are:
1. es
2. es
Step-by-step explanation:
When an address is mentioned, the third person is spoken of, then the pronoun "It" is used and if the question begins with "Cuál", the word that follows will be "es" since "soy" is only used for First person and would not make sense of the question.
The same goes for the next sentence, as the person is talking about his phone number the pronoun "It" is used and the third person is spoken of. "Soy" is used for the first person and "Eres" is used for the second person. So no other option besides "es" looks good in the sentence.