Answer:
Loss of control over a product or process
Step-by-step explanation:
Outsourcing is when third parties are employed to carry out some of the functions of an organisation. For example, an organisation may outsource its customer service agent job to third parties
Advantages of outsourcing
- increased efficiency
- lower cost as the firm would invest less in infrastructure
Disadvantages of outsourcing
- Loss of control over a product or process
- outsourced agents may lack adequate information on the business